At Seenapse, we take your privacy seriously. We believe that your creative ideas belong to you. This Privacy Policy describes how Seenapse AI S.L.("we", "us", or "our") collects, uses, and shares your personal information when you use our website and AI-powered brainstorming services (the "Service").

1. Who is Responsible for Your Data?

For the purposes of the General Data Protection Regulation (GDPR) and other applicable laws, the Data Controller is:

Seenapse AI S.L.
Sabino Arana 8-2
Bilbao, Bizkaia, Spain
Email: privacy@seenapse.ai

Technical operations and support are provided by our subsidiary/partner, Seenapse S.A.P.I. de C.V. (Mexico), acting as a Data Processor.

2. Information We Collect

We collect different types of information to provide our Service:

A. Account Information

When you sign up, we collect personal details necessary to create your account, such as:

• Name
• Email address
• Password (hashed and secured)
• Country
• Occupation
• Payment information (processed securely by our third-party payment provider; we do not store full credit card numbers).

B. User Content (Inputs and Outputs)

This includes the text prompts you enter ("Inputs") and the texts or images the AI generates ("Outputs").

Our Promise: As stated in our FAQ, we do not use your Inputs or Outputs to train our artificial intelligence models. Your creative work remains yours.

C. Usage and Technical Data

We automatically collect metadata to ensure the security and performance of the Service, including:

• IP address
• Browser type and version
• Device information
• Log data (access times, pages viewed)

3. How We Use Your Information

We use your data for the following specific purposes:

• To Provide the Service: To process your prompts, generate creative outputs, and manage your account.
• Billing: To process subscription payments.
• Security: To detect and prevent fraud, abuse, or security breaches.
• Communication: To send you transactional emails (password resets, invoices) or product updates (only if you have opted in).

Legal Basis for Processing (GDPR):

• Performance of Contract: We process your data to fulfill the Terms of Service.
• Legitimate Interest: To improve our security and product functionality.
• Consent: For marketing communications (which you can withdraw at any time).

4. Data Sharing and Subprocessors

We do not sell your personal data. We strictly only share data with trusted third-party service providers ("Subprocessors") who assist us in operating the Service.

A. List of Current Subprocessors

To provide the Service, we transfer data to the following third-party providers. By using Seenapse, you authorize us to engage these providers:

• Google Cloud Platform (EU): Used for secure cloud hosting, database storage, and encryption.
• Stripe (USA/Global): Used to securely process payments and billing information.
• OpenAI (USA): Used as an AI provider to generate intelligence and creative text/image outputs.
• Perplexity AI (USA): Used as an AI provider for real-time web search and information retrieval.
• Mixpanel (USA): Used for user behavior analytics and service improvement.

B. Updates to Subprocessors

We may update this list from time to time to improve our Service. If we add a new Subprocessor that materially affects your data privacy, we will notify you by updating this policy.

C. Data Processing Agreements (DPAs)

All subprocessors are bound by strict Data Processing Agreements (DPAs) and confidentiality clauses that meet GDPR standards. We ensure they employ industry-standard security measures (such as encryption) to protect your data.

5. Data Retention and Security

Security: We use industry-standard encryption for data in transit (HTTPS/TLS) and data at rest.

Retention: We retain your personal data only as long as your account is active.

Deletion: If you delete your account, your data is removed from our active systems, subject to standard backup retention cycles.

6. International Data Transfers

Since we are located in Spain and operate globally, your data may be transferred to and processed in countries outside of your residence.

For EU Users: If we transfer data outside the European Economic Area (EEA), we rely on Adequacy Decisions or Standard Contractual Clauses (SCCs) to ensure your data remains protected.

7. Your Rights (GDPR)

If you are located in the EEA or UK, you have the following rights:

• Access: Request a copy of the data we hold about you.
• Rectification: Correct inaccurate data.
• Erasure: Request that we delete your data ("Right to be Forgotten").
• Portability: Receive your data in a structured, common format.
• Objection: Object to processing based on legitimate interests.

To exercise these rights, contact us at privacy@seenapse.ai

8. ADDENDUM FOR USERS RESIDING IN MEXICO

(Aviso de Privacidad para Usuarios en México)

If you are located in Mexico, the following provisions apply to you in accordance with the Federal Law on Protection of Personal Data Held by Private Parties ("LFPDPPP"). These terms supplement the global Privacy Policy above.

A. Data Controller ("Responsable")

For the purposes of Mexican law, the Data Controller is Seenapse AI S.L. (Spain).

B. Purposes of Processing

Primary Purposes: Necessary for the existence, maintenance, and fulfillment of the legal relationship between you and us (providing the AI Service, billing, account management).

Secondary Purposes: Marketing, newsletters, and surveys. You may refuse the processing of your data for these secondary purposes by contacting us.

C. ARCO Rights

Mexican law grants you specific rights known as "ARCO Rights":

• Access: Know what data we hold and how we use it.
• Rectification: Correct your information if it is outdated or wrong.
• Cancellation: Request removal of your records from our system.
• Opposition: Oppose the use of your data for specific purposes.

To exercise your ARCO rights, please send a request to our Privacy Department at [Insert Privacy Email]. Your request must include: (i) your name and email; (ii) a copy of your ID; and (iii) a clear description of the data and the right you wish to exercise.

D. Data Transfers

You explicitly acknowledge and accept that your personal data will be transferred to Spain (and potentially other jurisdictions where our cloud servers are located) to provide the Service. This transfer is necessary for the performance of the contract (Terms of Service) between you and Seenapse AI S.L.

9. Changes to this Policy

We may update this policy from time to time. If we make significant changes, we will notify you through the Service or by email. Your continued use of Seenapse after the changes constitutes your acceptance of the new policy.

Contact Us

If you have questions about this policy, please contact us at: privacy@seenapse.ai